Cookie Policy

Cookies are small text files placed on your device (computer, tablet, or mobile) by websites you visit. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how their sites are being used.

Cookies do not contain executable code and cannot carry viruses. They cannot access other files on your device. A cookie can only be read by the server that placed it — PearlDMC cookies are only readable by PearlDMC.

Types of Cookies by Origin

• First-party cookies — Set directly by PearlDMC (pearldmc.com) for core functionality and analytics
• Third-party cookies — Set by external services we use (e.g., Google Analytics, Hotjar) under their own privacy policies

Types of Cookies by Duration

• Session cookies — Exist only while your browser is open and are automatically deleted when you close it
• Persistent cookies — Remain on your device for a set period or until you manually delete them

PearlDMC uses cookies on our public website (pearldmc.com) and within the B2B Partner Portal. The cookies we use serve four distinct purposes, described in detail below and manageable via our Cookie Preference Centre.

Some cookies on our website are placed by third-party services we use to deliver and improve our platform. These services operate under their own privacy policies and cookie policies, which we link to below.

We have configured all third-party analytics tools with IP anonymisation enabled and data retention set to the minimum required for their purpose. We do not permit third parties to use cookies placed on our site for their own independent marketing or analytics purposes.

You have full control over non-essential cookies. When you first visit our website, you will be presented with our Cookie Consent Banner where you can accept all cookies, reject all non-essential cookies, or customise your preferences by category.

Cookie Preference Centre

You can revisit and update your cookie preferences at any time using the Cookie Preference Centre accessible from the footer of every page on our website. Changes take effect immediately for new cookies; you may need to refresh the page for all changes to apply.

Browser-Level Controls

You can also manage cookies directly through your browser settings. Most browsers allow you to view, block, or delete cookies. Please note that blocking all cookies, including strictly necessary ones, will prevent the B2B portal from functioning correctly and you will not be able to log in.

• Google Chrome — Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
• Safari (Mac/iOS) — Preferences → Privacy → Manage Website Data
• Microsoft Edge — Settings → Cookies and site permissions

The PearlDMC B2B Portal is optimised for use on desktop, tablet, and mobile browsers. Cookie behaviour on mobile devices is governed by the same principles described in this Policy.

If you access our portal through a mobile browser, cookies function identically to desktop. If you use a native mobile application (should one be released in the future), we will update this Policy to describe any additional tracking technologies such as device identifiers or local storage.

On iOS devices, Safari's Intelligent Tracking Prevention (ITP) may automatically restrict or expire certain third-party cookies. On Android, cookie behaviour depends on your chosen browser. We recommend reviewing your mobile browser's privacy settings.

Each cookie we set has a defined maximum retention period appropriate to its purpose. The retention periods for all cookies used by PearlDMC are listed in the full cookie table in the 'How We Use Cookies' section above.

Session cookies are automatically deleted when you close your browser. Persistent cookies are deleted automatically upon expiry of their defined duration, or earlier if you delete them manually through your browser or our Cookie Preference Centre.

PearlDMC's cookie practices are designed to comply with applicable law across our key markets. As an Indian company, our primary compliance framework is the Digital Personal Data Protection Act, 2023 (DPDP Act), under which cookies that process personal data require a valid consent or legitimate use basis.

India — DPDP Act 2023

Under the DPDP Act, we obtain free, specific, informed, and unambiguous consent before placing any non-essential cookies that process personal data. You may withdraw this consent at any time via the Cookie Preference Centre. We do not rely on 'legitimate interest' as a basis for marketing cookies.

EU/EEA — GDPR & ePrivacy Directive

For users accessing our website from the European Economic Area, we comply with the GDPR and the EU ePrivacy Directive (Cookie Law). We obtain prior opt-in consent for all non-essential cookies and provide granular category-level controls.

United Kingdom — UK GDPR & PECR

For UK users, we comply with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). Our consent mechanism satisfies the 'clear and positive action' requirement of PECR for non-essential cookies.

Other Jurisdictions

We apply the same consent standards globally regardless of local legal requirements, ensuring all partners receive a consistent and privacy-respecting experience.

We review this Cookie Policy periodically and update it to reflect changes to the cookies we use, changes in applicable law, or improvements to our platform. The date of the most recent update is shown at the top of this page.

Where changes are material — for example, if we introduce a new category of cookies — we will notify registered partner agencies by email and display a notice on our website. We will request fresh consent where required by law.

If you have any questions about how PearlDMC uses cookies, or if you wish to exercise your data rights in relation to data collected through cookies, please contact our Data Protection Officer:

For complaints about our use of cookies, you may also contact the Data Protection Board of India (once constituted under the DPDP Act, 2023), or your relevant national supervisory authority.